You need an account before you can submit an application, upload documents, or track a project. It takes a couple of minutes.
The Registration page. Enter an email you can get to, because the activation link is sent there. Example from a GeoCivix demo portal. Names are hidden, and your local portal may look a little different.
- An email address you check regularly. This is where every notification about your project goes, including requests for corrections.
- If you're applying as a business or contractor, use a shared or monitored address rather than a personal one. Permits often outlast the person who filed them.
01 | Steps |
1 | Go to your portal. Register and Sign In are at the top right of every portal page. |
2 | Select the option to register or create an account. The sign-in page, with Forgot Your Password? and Register for an Account below the Sign In button. |
3 | Enter your name, email address, and a password. On some portals, including GeoCivix ones, you enter only your email first. You are then emailed a link to finish the rest of the form. Enter an email you can get to and select Submit. The activation link is sent there. |
4 | Fill in your contact details. If you're applying for a company, add the business name and any license number you hold so you don't have to re-enter them on every application. The Registration form. Enter your name and a password that meets the requirements shown, then choose your time zone and account type (Homeowner or Company) and fill in your address. Demo portal with sample details. |
5 | Submit the form. After you submit, the portal tells you an activation email is on its way. Allow a minute or two, and check your spam or junk folder. |
6 | Open the confirmation email and follow the link to verify your address. The activation email. Select the link in the email to activate your account. Your link is unique to you. The link opens the portal with a Registration Complete message. Sign in with your email address and the password you chose. |
02 | What happens next |
Once your email is verified you can sign in and start an application. See What you'll need before you start before you begin.
03 | Which email address to use |
Choose carefully, because changing it later is more disruptive than getting it right now.
Every notice about your project goes to this address — fee reminders, correction requests, inspection results, approvals. Correction requests in particular are time-sensitive; your project sits still until you respond.
- Homeowners: use the address you actually read.
- Contractors and firms: use an address more than one person monitors. If the project manager leaves or goes on vacation, the permit shouldn't stall.
If several people need visibility on a project, don't share one login. Each person creates their own account and gets invited to the project — see Invite someone to your project.
04 | If something goes wrong |
Still stuck? Email GeoCivix Support at support@geocivix.com, or submit a request at support.geocivix.com. Include the email address you're trying to register and which portal you're registering on. Account and sign-in problems come to GeoCivix, so you don't need to contact the office first.
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