GeoCivix System Enhancements for Oct 30th

GeoCivix System Update Notice

Dear GeoCivix Administrators,

We are pleased to announce several GeoCivix system enhancements scheduled for Friday, October 30, 2026. This release introduces Inspection Zones and a new GeoCivix Announcements and Notification Preferences experience, along with improvements to fees, workflows, GIS, accessibility, and other portal functions.

Update Summary

Date: Friday, October 30th

What You Need to Do: Nothing

Risk Level: Low

Key Enhancements

Inspection Zones

You can now assign zones (such as floors, buildings, or units) when adding a required inspection to a project.

Each zone creates a separate inspection that can be scheduled and marked as Passed, Failed, or Partially Passed independently.

• Assign Zones: A new Assign Zones button is available in the Add Required Inspection window, allowing you to add multiple zones.
• Zone Visibility: Zone information appears in inspection details, inspector dashboards, inspection lists, overview tables, and inspection reports.
• Re-Inspections: Any re-inspection automatically retains the zone assigned to the original inspection.
• Data Exports: Inspection and fee exports now include a Zone column.

Zone names entered in the Add Required Inspection window. Saving creates one inspection for each zone. 

GeoCivix Announcements and Notification Preferences

GeoCivix now delivers maintenance notices, release notes, product news, and feedback invitations through email and in-app notifications (notification bell). All announcements are also available under Support > Announcements.

A new Notification Preferences page, accessible from your user menu, allows you to manage all notification settings in one place.

• Notification Settings: Users can enable or disable email and in-app notifications for New Project Alerts, Permit Reminders, Undeliverable Email, and announcement categories.
• Announcement Categories: Include Planned Maintenance & Service Alerts, New Features & Product News, and Release Notes.
• Release Notes: Delivered in-app by default, with the option to enable email notifications.
• Feedback Invitations: Surveys and focus group invitations are sent only to selected recipients.
• Email Unsubscribe: Every announcement email includes a one-click unsubscribe link.
• New Permissions: View Announcements and Receive Staff Announcements permissions control access and staff notifications. Both have been added to applicable administrative permission templates.
• Updated User Profiles: The previous Site News, Survey, and Special Offers email options have been replaced by the new announcement preferences.

The new Notification Preferences Page, with GeoCivix announcement categories below your other notifications. 

Announcements on the Support page, where every past announcement stays available.

Permit Fee Waivers and Added Fees

The Waive action on a permit fee now works correctly. It is unavailable when a payment has already been applied, and an explanatory message appears when a fee cannot be waived.

Fees can now be added to issued, expired, or stopped permits, but not closed or revoked permits.

The Fees tab of an issued permit, with Waive on each Unpaid Fee available.

GeoCivix Staff Hidden from Staff Lists

GeoCivix staff accounts no longer appear as selectable reviewers or inspectors in assignment lists and filters, although existing assignments remain visible.

Return to Your Page After Single Sign-On

After a timed-out session, signing back in through single sign-on now returns users to their previous page rather than the home page.

Required Responses to Open Issues

When a workflow requires applicant responses to open issues before resubmittal, that requirement is now enforced consistently. Issues marked Recommendation do not require responses.

Project-level response settings are retained when workflows are edited, and workflow changes to or from Not Available update affected projects.

Unsubmitted Application Message

Applicants who have paid fees or uploaded documents without completing submission now see a clear notice that their application has not been submitted and a prompt to Resume Application Submittal.

Project Access Request Links Fix

Project access request emails now link to the correct owning portal, even when the request was initiated while signed into another portal.

Waive Review Fix

Waive Review now completes the waiver and refreshes the project instead of leaving the review action buttons on screen.

Location Map Fixes

Three fixes to the location map on application forms and the project summary.

• The map’s Home button returns to your portal’s map area.
• The map on application forms no longer overlaps the field below it.
• A pin dropped on the map without an address or parcel is shown on the project summary as latitude and longitude.

Registration Messages on the Sign-In Page

The Registration Complete confirmation is restored. People attempting to register an email with an existing active account now see an explanation and password-reset link.

The message on the sign-in page when someone registers with an email address that already has an active account.

Fee Type Uses Count Fix

Fee Types now counts usage in workflow automations, shows those workflows in the usage list, and warns about existing uses before deletion.

The Uses count on the fee Types page, which now includes fees charged by workflow automations. 

Keyboard Access for Help Icons

The question-mark help icons on forms can now be reached with the Tab key and opened with Enter, and screen readers read their help text aloud. This supports WCAG 2.1 accessibility guidelines.

• Help text opens below the icon when there is no room above it, so it stays on screen.
• More pages now include a Skip to main content link for keyboard users.

A help icon reached with the Tab key, showing its focus outline and the help text it opens.

Visible Keyboard Focus on Checkboxes

Checkboxes now show a visible focus outline when navigated with a keyboard.

The keyboard focus outline on a checkbox.

Full Project Title in Email Subjects

Emails sent using project-summary envelope icons now include the full project title without truncated text or empty tracking-number labels.

Inspection Activity Time Display

For inspections scheduled after this release, the Activity tab displays the appointment time consistently with inspection details, including AM or PM when no exact time is set.

Webhook Project Stage Fix

Workflow webhooks now report the new project stage when an automation changes the stage during the same workflow step.

New GIS Upload File Types

GIS file geodatabase (.gdb) and layer package (.lpkx) files can now be uploaded wherever documents are accepted.

Improved Contrast on Section Headings

Expandable section headings now use darker colors to improve readability and accessibility contrast.

That’s all folks!

We appreciate your understanding and cooperation as we make these improvements.

Should you have any questions or require additional information, please feel free to contact us.

For the fastest resolution and improved tracking, we encourage you to submit any questions or comments through our support ticketing system at support@geocivix.com.

Warm Regards,

The GeoCivix Team

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