How to Fix Synchronization Fails

Modified on Tue, 13 Sep 2022 at 11:01 AM

If you receive an error during synchronization, please try the following.
  1. Please verify you are using the correct browser for your device.  A device/browser combination list can be found here.
  2. Please clear your browser cache.  Directions on how to do so can be found here.
  3. Please try your synchronization again.
If you have additional issues, please submit a ticket here or email

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